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About this project
Daleel is an official e-government platform operated by the Ministry of Commerce in Oman (Tejarah) designed to streamline business registration, trade licensing, and commercial activity permits. The system serves hundreds of thousands of Omani businesses and government officers, replacing a paper-heavy process with a fully digital workflow that reduces turnaround times from weeks to hours.
100k+
Active Businesses
< 2 hrs
Avg. Processing
8 integrated
Gov. Ministries
4.6 ★
Mobile Rating
Key Responsibilities
- 1Led frontend development of the web portal using React.js with a component-driven architecture.
- 2Built multi-step application forms with complex conditional logic and real-time validation.
- 3Integrated with Firebase for real-time status updates pushed to applicant dashboards.
- 4Developed the companion Android app (React Native) for on-the-go application tracking.
- 5Collaborated with the Oman e-Government Authority to implement secure OAuth2 single sign-on.
- 6Designed and implemented a role-based access system covering applicants, reviewers, and administrators.
Challenges
Complex multi-ministry approval workflows
Some business types require sequential approval from up to 5 different ministries. Built a configurable workflow engine on Laravel that routes each application stage with automated notifications and SLA tracking.
Arabic RTL + English LTR bi-directional UI
The platform serves both Arabic and English speakers simultaneously. Implemented full RTL/LTR layout switching at the component level using CSS logical properties and a custom i18n hook.
Legacy government system integration
Several ministries ran on 10+ year old SOAP-based systems. Built a dedicated adapter layer that translates REST API calls to SOAP XML and handles error mapping with graceful degradation.
Accomplishments
- Reduced average business registration time from 14 days to under 2 hours after full digital rollout.
- Achieved 4.6 / 5 star rating on Google Play with over 10,000 installs in the first 3 months.
- Successfully onboarded 8 government ministries onto a unified digital workflow without service downtime.
- Platform selected as a showcase project for Oman's 2040 digital transformation vision.
- Date
- September 2023
- Country
- 🇴🇲Oman
- Sector
- Government
Tech Stack
LaravelReactFirebase